Gordon's Music and Sound promises to deliver top quality products to its clients. If you are unsatisfied with a purchase, you have (14) fourteen days to return the item for a full refund. After the fourteen days, store credit will be available for refund up to (30) thirty days. The PV MSP1 is a complete microphone and accessory package designed for working musicians on the move. The package includes essential accessories for stage and rehearsal setups, all in a protective gig bag.