Gordon's Music and Sound promises to deliver top quality products to its clients. If you are unsatisfied with a purchase, you have (14) fourteen days to return the item for a full refund. After the fourteen days, store credit will be available for refund up to (30) thirty days. PSR-E463 is the best entry keyboard for performing various styles of music, from the latest to vinyl favorites. It has a 61-key touch response keyboard with powerful on-board speakers and easy-to-use professional features like assignable Live Control knobs, Quick Sampling, Groove Creator and USB Audio Recorder.